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What to do in an outage
Although the Eugene Water & Electric Board’s power is very reliable, outages do occur from time to time. The following tips can help you cope with an outage and stay safe.

• Check your electrical panel first for tripped breakers or fuses.
• If this isn’t the problem, call EWEB’s outage reporting line at (541) 484-2300 and report the outage.
• If you have electric heat, turn down your thermostats to prevent overloading the distribution system (and causing another outage) when power is restored.
• Keep refrigerators and freezers closed as much as possible. Food will remain cold for several hours in the refrigerator; during prolonged outages, food will stay frozen about two days in a full freezer and one day in a half-full freezer.
• Covering a freezer with a blanket slows the thawing process.
• Leave an inside light and a porch light switched on, so you and EWEB repair crews will know when power has been restored.
• If your power is dim or excessively bright, turn off the power at the breaker box and call EWEB.
• Make sure your stove or other appliances with heating elements are turned off. This could create a safety hazard if you are not home when power is restored.
• Listen to local radio stations for updates on when power is expected to be restored.