Policies and Procedures Manual
Because the Eugene Water & Electric Board is a community-owned utility, we believe it is important that you have easy access to our policies, procedures, charges and rates.

Included in the manual are the charges and rate schedules for the electric, water and steam utilities.

Should you have any questions about the Customer Services Policies & Procedures Manual, or if you require additional information, please feel free to contact us via E-Mail EWEB Askus or call us at 541-484-2411, extension 3399 or 3300.

If you have difficulty loading the larger (Acrobat PDF) Documents, try right-clicking on the link and choosing "Save Target as" to save a copy to your computer, then open the file from there.

All Utilities
Electric utility
Water utility
Steam utility