Mail, call or email
Street address

Eugene Water & Electric Board
500 East Fourth Avenue
Eugene, OR 97401

Mailing address

PO Box 10148
Eugene, OR 97440-2148

Phone hours

Administrative office main switchboard
9 a.m. to 5 p.m.
Monday - Friday
(541) 685-7000
*Extended Customer Service phone hours: 9 a.m. to 5:30 p.m.

Administrative office hours

9 a.m. to 5:30 p.m.
Monday - Friday

Driving directions

See a map and get directions.

Email

Do you have a question or comment about anything related to EWEB services? You can write to us on the back of your monthly bill or send us an email. If you would like a reply, please remember to include your email address or telephone number.

Telephone numbers
EWEB's main telephone number (541) 685-7000
TDD (for hearing impaired) (541) 484-3759
24-hour Emergency Outage Line for Electric Service (541) 484-2300
24-hour Emergency Outage Line for Water Service (541) 484-2400
Customer Service fax number (541) 685-7624
McKenzie River Flow Line (541) 341-1860
Call Before You Dig 811

Questions?

If the department you're looking for is not on this list, call EWEB's main telephone number at (541) 685-7000. If you want to report a problem with this Web site, send an email to the Webmaster .