For contractors and developers

The Eugene Water & Electric Board is committed to assisting you during the design of your electric project. Below you will find an outline of the process and steps to complete your project. For the best result, you or your contractor should contact EWEB when you begin conceptualizing your project.

To get started, call the project phone line, 541-685-7521, and briefly record basic information about your project or email information to This information will allow staff to research your specific project prior to returning your call or email. You can expect a response from a EWEB Engineering Technician within one business day.

The design process is often iterative matching your project needs with codes, standards, permitting, easements and existing infrastructure. Many variables can affect a project’s timeline, including other entities involved in the design; for example, permits from City of Eugene and Lane County, or procuring property easements needed for your project. The time needed to design a project depends on many variables; however most projects can be designed within 30 to 90 days.

Per EWEB Board policy, EWEB infrastructure and development costs are paid by customers or developers who are requesting the electric service; either a new service or an existing service needing modification. The EWEB electric system is sized based on your electric load; not the size of your main electric panel. Therefore, adding more electric equipment may trigger a need to increase EWEB system infrastructure to meet your electric needs.

Typical design and construction process:

1. Start your project

  • Customer provides basic project information for residential or commercial project by recording a message on EWEB’s Electric Distribution project phone-line at 541-685-7521 or emails information to
  • EWEB Engineering Technician returns customer inquiry within one business day.
  • Customer completes & returns Electric Service Information Form (residental or commercial) and Design Agreement to EWEB via mail or email, along with other needed project documentation; including CAD files.)
  • EWEB commits design resources and delivery schedule based on a first-come first-served basis after EWEB has received a completed Electric Service Information Form and Design Agreement form; along with other requested project data.
  • EWEB Engineering Technician meets customer at project site if necessary.

2. Design

  • EWEB Engineering Technician creates electric design iteratively with customer and other agencies including EWEB standards, codes, (potential) easements, available infrastructure, and site constraints. This includes input from other permitting authorities and easement procurement. The design process typically takes 30 to 90 days depending on project complexity, property easements, permitting, and design iterations.
  • EWEB Engineering Technician applies for EWEB-related permits and begins researching easement needs.
  • EWEB provides final electric design to Customer including EWEB project costs that are valid for 30 days.
  • Customer can use final design to obtain bids from contractors for customer-required construction.

3. Pre-construction

  • Customer completes and returns Electric Extension/Modification Agreement to EWEB.
  • Customer pays EWEB portion of project cost to EWEB (Project is entered into EWEB work queue after both customer payment and signed Electric Extension/Modification Agreement have been received.)
  • Customer completes online form to request installation of service(s) for the new building or renovation/addition. Contact EWEB Building & Renovations at 541-685-7086 for assistance as necessary.
  • Customer/contractor responsible for obtaining all project permits to cover customer/contractor work.
  • EWEB Engineering Technician works with customer/contractor to obtain required easements.
  • EWEB Engineering Technician receives approved permits and easements are officially recorded.

4. Construction

  • EWEB Technician meets with customer and/or customer’s contractor for pre-construction meeting to review project design, project timeline, EWEB construction requirements and EWEB standards.
  • Customer/contractor provides a timeline when customer-construction will be completed.
  • Electric facilities are installed by customer’s contractor to meet EWEB Electric and Construction Standards.
  • Customer/contractor coordinates with EWEB Engineering Technician to inspect customer/contractor-installed electric facilities periodically during construction.
  • Customer receives approved inspection from other permitting authorities, if applicable.
  • EWEB construction is scheduled and coordinated by Electric Operations. (Project is entered into EWEB Operations work queue after project passes EWEB and other jurisdictional inspections.)
Standards and procedures

Review distribution standards and electric manufacturers' procedures for submitting material for approval.