Policies and procedures manual

Because the Eugene Water & Electric Board is a community-owned utility, we believe it is important that you have easy access to our policies, procedures, charges and rates.

Included in the manual are the charges and rate schedules for the electric and water utilities.

Should you have any questions about the Customer Services Policies & Procedures Manual, or if you require additional information, please feel free to email us or call us at (541) 685-7000.

If you have difficulty loading the larger (Acrobat PDF) documents, try right-clicking on the link and choosing "Save Target as" to save a copy to your computer, then open the file from there.