Outages and safety
In the event of a major outage affecting large areas or lasting more than several hours,
we will post updates EWEB's Twitter and Facebook pages.
Please note: EWEB staff monitors social media channels during
regular business hours. In the event of outages on evenings, weekends and holidays, updates may not be posted to Facebook or Twitter.
Also check out our Outage updates web page for
information about outages, including EWEB's outage texting program.
Find out how you can prepare for and deal with outages, stay safe and keep trees
under power lines properly maintained. If you are currently experiencing an outage,
call the 24-hour, toll-free outage reporting line at 1-844-484-2300.
EWEB's is committed to providing reliable and safe power to its customers. In 2015,
EWEB was one of only 190 of the nation's more than 2,000 public power utilities to earn
Reliable Public Power Provider (RP3)
recognition from the American Public Power Association
for providing customers with the highest level of reliable and safe electric service.
Learn how you can avoid electrical hazards and accidents around the home.
Be prepared for the next outage by following these tips.
Learn more about EWEB's enhanced electric outage reporting services to make it faster and easier for customers to
let the utility know when their lights go out.
Learn more about what to do during an outage at home or at your workplace.
EWEB and other utilities follow a "hierarchy of repair" to get your power back on
following a major outage.
Who is responsible for maintaining and repairing the different pieces of equipment
that provide electricity to your home?
For your safety, always use extreme caution near wires and power lines.
EWEB is working to alert the public to a very disturbing trend – the theft of copper
from the electric distribution system for its value as scrap metal.
Trees can make your outdoor landscape beautiful. But during storms, falling trees
and branches are the number one cause of outages. Find out more about pruning trees
and selecting trees for areas near or under power lines.
Find out how to properly install a back-up generator for your home.
Oregon law requires homeowners to have underground utility lines located and marked
prior to any digging deeper than 12 inches. Take advantage of this free service.
Why aren't birds electrocuted when they sit on a line? Find out the answers to this
and other common questions about outages and electric safety.
Learn what to do if there is a canal or dam breach at an EWEB hydroelectric project
along the McKenzie River.