Planning for a water emergency
In the event of a major outage affecting large areas or lasting more than several hours,
we will post updates EWEB's Twitter and Facebook pages.
In the event of a natural disaster or distribution system failure, EWEB water customers may
experience a prolonged disruption of water service.
The Federal Emergency Management Agency recommends that each household store a three-day supply of
water (one gallon of water per person, per day) for drinking and
sanitation. See FEMA's basic disaster supply kit checklist.
View the results from a short survey and see what people said about
their household's level of emergency preparedness.
EWEB's first priority will be to isolate water system damage and then restore service as quickly and as
Once the integrity of the water system is secure, EWEB may deploy its water incident response trailer to
help meet customers' minimum water needs during an extended outage. Read frequently asked questions about EWEB's emergency water distribution.
For a printable version of water incident response information, see the water emergency response flyer and the boil water notice education flyer.
Read more about EWEB's emergency response plan in the utility's
Water Management and Conservation Plan (Chapter 4).
It is important to note that that EWEB's water emergency
preparedness efforts do not eliminate the need for other water system reliability expenditures,
including additional water sources. In fact, the utility's commitment to emergency planning
highlights the need to diversify EWEB's water supply portfolio.