As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 2 EWEB Board meeting, highlights key events, accomplishments and challenges of 2020.
EWEB’s 2021 budget keeps prices steady once again, marking the fifth year in row of no price increase for customers.
Due to air quality concerns, our meter readers have not been able to safely complete their assigned routes for a number of days in September.
Customers with past-due balances will have a final opportunity to apply for assistance before normal collection processes resume August 10.
EWEB is asking customers to enroll in the recovery and crisis assistance programs before service disconnections for nonpayment of bills resume on August 10.