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In the interest of public safety and to manage the amount of time, energy, and customer resources that continue to be consumed by this issue, we are providing the following facts.
Read MoreBy default, smart meters transmit usage to EWEB without the need for technicians to come to your property monthly to read meter data. Customers can elect to have their meters manually read.
Read MoreWe are upgrading our electric and water meters throughout the city of Eugene and eventually the McKenzie Valley. As of early 2024 more than 70,000 smart electric meters and 45,000 smart water meters have been installed.
Read MoreWe want to provide customers with better service and more choice and control, while keeping services affordable. We are launching an effort to modernize our community's power grid and water distribution network that sets the foundation for an improved customer experience.
Read MoreFind the answers to some frequently asked questions about smart meters.
Read MoreThe rebuild effort has begun with the Currin Substation, which is located near Garden Way and Interstate 105.
Read MoreEnsuring we provide the reliable, affordable and low-carbon electricity our customers need today, and for generations.
Read MoreAs a utility, EWEB utilizes the wholesale market to balance resource output with customer needs. As such, EWEB may, from time-to-time, have surplus wholesale electric energy to sell. In addition to internal management, EWEB provides wholesale trading and scheduling services for external parties looking to balance their portfolio.
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