Customer Surveys Reveal High Satisfaction in Some Areas, Gaps in Others
Part of being a public utility is understanding how you—our customer-owners—rate our performance, and making decisions that reflect the values and choices of the community.
Part of being a public utility is understanding how you—our customer-owners—rate our performance, and making decisions that reflect the values and choices of the community.
In order to meet customer affordability expectations, General Manager Frank Lawson wants to trim $15 million and some 60 employees from EWEB’s annual budget by 2020.
The Arbor Day Foundation named EWEB a 2017 Tree Line USA utility in honor of our commitment to proper tree pruning, planting and care in our service territory.
"ShakeAlert" can provide precious seconds of early warning before the severe shaking waves from an earthquake arrive. We are proud to install sensors at our generation facilities, which will trigger automatic shut down of equipment in the event of an earthquake. The system does not yet support public warnings, but this version allows selected early adopters to develop pilot implementations that demonstrate the system’s utility and develop technologies that pave the way for broader use.
About 6,200 customers across our service territory lost power early this morning due to high winds in the area. We have 10 crews in the field assessing damage, responding to downed wires, and working on restoration to the system.