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Important notice regarding payment services.

EWEB is upgrading our customer information and billing system to better serve our customers. All payment services will be unavailable beginning at 3 p.m Wednesday, November 27 to 9 a.m. Monday, December 2 as we prepare for these updates. Click here to learn more.


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Board of Commissioners


EWEB is owned by our customers and governed by an elected five-member Board of Commissioners. Four commissioners represent different geographic areas or "wards" and a fifth commissioner represents all EWEB customers in an at-large position. During their four-year terms, their job is to establish policies and values about how we serve you and to set EWEB’s long-term direction. 

Customers are welcome and encouraged to contact commissioners and participate in public board meetings.

You are welcome to contact the commissioner representing your ward or send an email to all five commissioners.  It's important to us you receive a timely response, so your email will be copied to the General Manager's office.

You may also send written comments and communication to:
EWEB, Attn: Board of Commissioners
4200 Roosevelt Boulevard
Eugene, OR 97402






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Our General Manager
Meet Frank

Meet Frank

"Working in a public organization where your intent is to help the community, and in our case for customers who are also the owners, is a tremendous responsibility. "

Publications and reports
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Read more

Browse through publications and reports to learn more about what's going on at EWEB.

EWEB History
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Learn more

Since the first meeting of the Eugene Water Board in 1911, our mission has been to serve our community.