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Income-Based Assistance


We look forward to serving you

Questions about your bill or payment? Call us at 541-685-7000 from 8:30 a.m. to 5 p.m. Monday - Friday, or send us an email.

As a provider of vital products and services, maintaining service continuity is a top priority for EWEB, as is the utility's stewardship of customer resources. We understand the challenges customers are facing, and we want to work with each individual to find solutions. 

Any customers struggling to pay their bills should call EWEB at 541-685-7000 from 8:30 a.m. to 5 p.m. Monday - Friday.








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Reading your bill
Understanding my Bill

Understanding my Bill

Understanding how to read your bill is a good way to manage your electric and water usage.

Budget billing
Learn more

Learn more

Our Budget Billing program helps you balance the seasonal highs and lows to make your payments predictable each month. 

Rebates, loans and tips
Learn more

Learn more

We offer rebates, loans and tips to help you reduce your energy and water use in and around your home. 

Donate to Energy Share
Learn more

Learn more

Consider making a donation to Energy Share, a program helping thousands of families with their electric bills.