Frequently asked questions about your service

How can I speak with a customer service representative?

What is Customer Services' fax number?

How can I find out more about my electric and water rates?

What should I do if the power goes out?

What if my water service is out?

Why are some bills bigger than others?

Does EWEB offer a "green" energy option?

Why do I mail my monthly utility payment to Vancouver, Wash.?

Why is my bill being mailed from California?