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Important Notice

After Hours Scheduled System Maintenance - We will be performing after hours system maintenance on Saturday, January 3 from 7:30 p.m until midnight. During this time our online customer portal and payment services, including pay-by-phone and Walmart Pay, will be unavailable.

We appreciate your patience and apologize for any inconvenience this may cause.


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Income Guidelines


Below you will find the income guidelines for our bill assistance programs that are income-based (effective October 2025).  Assistance is determined by household size and gross monthly or annual income.

Household Size Monthly Income Annual Income
1 $3,198 $38,385
2 $4,183 $50,196
3 $5,167 $62,006
4 $6,151 $73,817
5 $7,135 $85,627
6 $8,119 $97,438
7 $8,304 $99,652
8 $8,488 $101,867
9 $8,673 $104,081
10 $8,858 $106,296
Each additional member $185 $2,215


Looking for ways to save energy and water? 

You can take small and simple steps every day to save energy and water, lower your bills and reduce emissions of climate-disrupting greenhouse gases. We offer low and no cost tips along with rebates and loans for your home or rental property. 

Learn more about income-based rebates and loans.

Learn more about standard rebates and loans.