Skip to Content

Customer Portal FAQ

Need help registering a new account, updating your password, or updating your Autopay enrollment? Click here to find answers to common questions in our Portal Troubleshooting Guide.


(Close)

Energy Saving Tips


Questions?

Email our energy experts at ems.answers@eweb.org or call 541-685-7088 for more information and to get started.
For all loan specific questions, email ems.loans@eweb.org or call 541-685-7318.

Whether you rent or own your home, energy efficiency is always a smart move. There are lots of simple, low or no-cost steps to make your home feel more comfortable, and even help lower your utility bills. And if you are looking to invest in some efficiency upgrades—such as improving your heating system, hot water heater, windows or insulation—we have rebates and loans that can help offset the upfront costs.






  • Choosing Clean Energy

    With EWEB’s 90 percent renewable power, choosing clean energy over fossil fuels is a lot easier than you might realize.

    Learn more

Related Programs

Rebates, loans and tips
Learn more

Learn more

We offer rebates, loans and tips to help you reduce your energy and water use in and around your home. 

Payment Assistance Programs
Learn more

Learn more

You may qualify for a bill credit and other assistance programs.

Understanding peak power
Find out more

Find out more

Managing peak electricity demand is a critical component of achieving climate recovery goals and keeping energy affordable for all customers.

Smart meters
Learn more

Learn more

We want to provide customers with better service, build a more resilient community and create a cleaner energy future. As a part of acheiving these goals, we are upgrading our electric and water meters to smart meters.