We're modernizing our systems to better serve you and our community.
- Where will our energy come from in the decades ahead?
- How will we store and transmit that energy over long distances to better sync supply and demand, mitigating the need for new, expensive power plants?
- As our society transitions away from fossil fuels, how will we meet the growing electricity demand?
- How can we reduce water waste and conserve this precious resource?
These are big, complex challenges of our time. And while the solutions are not easy, the answers all have something in common: smart, modern technologies are helping transition to a more resilient, efficient, and sustainable electric grid.
We want to provide you with better service, build a more resilient community, reduce water waste, and create a cleaner energy future.
As a part of achieving these goals, we are upgrading our electric and water meters throughout the city of Eugene and eventually the McKenzie Valley. As of early 2024, about 98% of Eugene customers have smart electric meters and nearly 85% have smart water meters installed.
Delivering better service with smart meters
Smart meter benefits
We can’t rely on outdated tools and technology to solve modern problems. Learn how smart meters empower our community to manage energy use and contribute to a greener, more resilient electric grid.
Smart meter installation
Smart meter installation
We're upgrading meters throughout the city of Eugene and eventually the McKenzie Valley. Learn what to expect when upgrades are scheduled for your neighborhood:
Questions about smart meters?
Questions about smart meters?
Find answers to some common questions about smart meters.
Customer options
Customer options
Learn about options available to the Account Holder when older, legacy meters are retired from EWEB systems.
Major projects
We're continuously working to provide you with safe, reliable services, maintain utility infrastructure, and invest in system improvements that make your services better.
