Due to air quality concerns, our meter readers have not been able to safely complete their assigned routes for a number of days in September.
Customers with past-due balances will have a final opportunity to apply for assistance before normal collection processes resume August 10.
EWEB is asking customers to enroll in the recovery and crisis assistance programs before service disconnections for nonpayment of bills resume on August 10.
With the help of generous customers and community partners, EWEB’s Energy Share program helps customers who are struggling to pay their utility bills and who may be at risk of disconnection of services.
We’re taking steps to help residential, business and non-profit customers maintain or re-establish good account standing and ensure all customers have access to reliable power and water at affordable rates.