Skip to Content

Important notice regarding payment services.

EWEB is upgrading our customer information and billing system to better serve our customers. All payment services will be unavailable beginning at 3 p.m Wednesday, November 27 to 9 a.m. Monday, December 2 as we prepare for these updates. Click here to learn more.


(Close)

Related News

  • Related News

  • Giving the gift of preparedness

    The holiday season is the perfect opportunity to help your friends and family prepare for an emergency or disaster.

    Find Out More
  • EWEB continues 2025 budget and rate-setting process

    EWEB’s elected Board of Commissioners are considering rate changes intended to help maintain reliable utility services and support essential investments in Eugene’s water and electric infrastructure.

    Find Out More
  • Celebrating the new Currin Substation

    After two years of rebuilding the substation, EWEB honors the Currin Substation with a ribbon-cutting.

    Find Out More
  • EWEB Communications Win National Recognition for Public Power Excellence

    We’re excited to share that EWEB has again been honored with two Excellence in Public Power Communications Awards from the American Public Power Association (APPA), earning top honors in both the Web/Social Media and Video categories.

    Find Out More
  • 2025 rate update: Less than Initially Forecasted

    While the costs of producing and delivering electricity and water are rising, EWEB is actively working to reduce the financial impact of rate increases in 2025.

    Find Out More
  • Show More
Thank You Energy Share Donors!

July 27, 2020

Hands holding out a tiny, knitted red heart

With the help of generous customers and community partners, EWEB's Energy Share program helps customers who are struggling to pay their utility bills and who may be at risk of disconnection of services.

We would like to send a super shout-out to our latest donor, River Road Water District for their generous contribution of $4,311.

The River Road Water District (RRWD) contracts with EWEB to provide water service to the unincorporated areas of the River Road area south of the Beltline. RRWD purchases water from EWEB and sells it to customers in their jurisdiction, while EWEB provides billing and water system maintenance duties for the district. Recently the RRWD board voted to make a contribution to Energy Share based on the estimated support District water customers receive through EWEB's bill assistance programs.

EWEB offers $260 in bill assistance annually to income-qualifying customers, and in response to the COVID-19, the program was expanded to cover customers who experience job loss as a result of the pandemic. Customer donations to Energy Share have greatly expanded the amount of support EWEB is able to provide in this time of extreme financial need.

Others are stepping up to help as well.

Last month local business Pasta Plus donated $700 in solar credits from their PV system to EWEB's Energy Share program.

If you have been thinking about ways you can help during the COVID-19 pandemic, a donation to Energy Share will help keep the lights on for families in need. Make a one-time donation or pledge a recurring amount at eweb.org/energyshare.