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Customer Portal FAQ

Need help registering a new account, updating your password, or updating your Autopay enrollment? Click here to find answers to common questions in our Portal Troubleshooting Guide.


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Contact Us

As a publicly-owned utility, we try to make it easy for you to talk with us. We welcome your comments and questions, whether we are out in the community, on the phone, or corresponding over email.

Please note: This email form is only for existing customers. To start service, please call customer service at 541-685-7000.