Skip to Content

Customer Portal FAQ

Need help registering a new account, updating your password, or updating your Autopay enrollment? Click here to find answers to common questions in our Portal Troubleshooting Guide.


(Close)

Environment & Climate


As a publicly-owned utility, we exist for the benefit of our local community—a community that is known for its dedication to environmental sustainability and stewardship. Consistent with the values of our customer-owners, we're always looking to reduce our impact on the environment and to protect energy and water resources for generations to come.

EWEB's Climate Guidebook
Learn more

Learn more

The Climate Guidebook is an in-depth, extensive reference document that shows how EWEB is meeting goals under the Board-adopted Climate Change Policy (SD15), as well as the City of Eugene's Climate Action Plan (CAP) 2.0.

Join our team
Find out more

Find out more

EWEB is a great place to build a purpose-driven career. There are opportunities for everyone to take part in shaping a future of clean, safe, and reliable water and power.

Our power supply
Learn more

Learn more

Learn more about where your electricity comes from.

Protecting the McKenzie
Read more

Read more

Protecting the McKenzie River Watershed helps to ensure excellent drinking water quality for customers and residents today and into the future.


  • Green Options

    New carbon-conscious programs with EWEB

    Learn more

Save energy & water
Find out more...

Find out more...

Help reduce your utility bill and lower your carbon footprint by living green. We offer rebates and loans for your home or rental property that can help offset the upfront cost to upgrade heating, cooling, water heating, windows and insulation.

Manage your energy
Find out more...

Find out more...

Lower your operating costs and reduce your business’s carbon footprint by working green. We offer a variety of incentives to help you make improvements to your facilities.

Drive or ride electric
Learn more

Learn more

Upgrading from gas vehicles to electric cars and bikes can reduce air pollution and create a better, cleaner environment. In addition to the cost savings you'll get from electric transportation, you may qualify for EWEB rebates and state and federal tax credits.

Options for climate innovators
Find out more...

Find out more...

EWEB’s Lead Green programs can help you put your money where your values are. Customer investments are used to finance projects that benefit the environment.