Skip to Content

Important notice regarding payment services.

EWEB is upgrading our customer information and billing system to better serve our customers. All payment services will be unavailable beginning at 3 p.m Wednesday, November 27 to 9 a.m. Monday, December 2 as we prepare for these updates. Click here to learn more.


(Close)

Water Safety in Your Home or Business


From source to tap, nature has given the residents of Eugene a precious, high-quality supply of water. EWEB staff work 24/7 to ensure the water that is delivered to your home or business is safe to drink. 

Your drinking water quality
Find out more

Find out more

Access to clean water is vital to our community. That is why we work hard to deliver water that meets or exceeds all state and federal health standards.

Turning off utilities in an emergency
Learn more

Learn more

In case of a disaster of any type, it may be necessary to turn off utilities to avoid damage to your home. 

Backflow prevention
Learn more

Learn more

Backflow prevention helps keep the public water supply safe and drinkable. The state of Oregon and EWEB require annual testing of all backflow-prevention assemblies.


  • Water Reliability Projects

    We're working to ensure safe, reliable water continues to flow in our community.

    Learn more

Related topics

Personal Preparedness
Learn more

Learn more

Learn how to make a plan, build an emergency supply kit, stay informed, and work together to keep everyone safe.

Save water
Water conservation tips

Water conservation tips

When you save water, you lower your bill while also protecting our environment. Fortunately, there are many simple ways to conserve this precious resource.

Protecting the McKenzie
Read more

Read more

Protecting the McKenzie River Watershed helps to ensure excellent drinking water quality for customers and residents today and into the future.