Skip to Content

Important notice regarding payment services.

EWEB is upgrading our customer information and billing system to better serve our customers. All payment services will be unavailable beginning at 3 p.m Wednesday, November 27 to 9 a.m. Monday, December 2 as we prepare for these updates. Click here to learn more.


(Close)
Questions about backflow prevention?

Send us an email or call 541-984-4747.

Keep your water drinkable

When you turn on your tap, you expect the water to be pure, healthy and tasty. You can keep your water safe and drinkable if you know how water in your pipes can be contaminated.

Beware of cross-connections

You create a temporary cross-connection when you put a garden hose into a bucket of soapy water while washing your car. In plumbing, a cross-connection is created when your building's pipes or hoses are connected to a system or container that holds anything other than pure drinking water.

Backflow happens

When you turn on the tap to get a refreshing drink, water flows because the pressure in the distribution system pushes the water out of the pipes and into your glass. Unfortunately, a sudden change in water pressure sometimes can cause the water to flow backwards. This unexpected reversal of flow can allow contamination to flow back into your water supply, which is why it is called backflow.

Prevention is best

Thankfully, most plumbing fixtures and appliances that you buy have built-in backflow prevention. For example, the faucet on most sinks are installed above the basin, preventing a backflow. But some systems don't have backflow prevention features. Devices and assemblies are added to such systems to protect the purity of your drinking water. If you have a backflow prevention assembly, it must be tested every year to make sure it is working.

Photo Courtesy of the City of Albany

Systems that need added backflow prevention

The state of Oregon and EWEB requires a properly installed backflow prevention device or assembly where each of the following system connects to the drinking water supply:

  • Landscape sprinkler systems
    No one wants to drink pet waste, fertilizers and pesticides that could seep into sprinkler piping. 

  • Pools and spas
    You might gulp a few mouthfuls of water from your pool or spa, but the chemicals used to kill germs in pools and spas are not good for regular drinking, cooking or bathing.

  • Heating, cooling and fire sprinkler systems
    If you have seen the stagnant water in a fire sprinkler system or the chemicals used to prevent corrosion in a heating or cooling system, you know that such water should not be used for drinking or bathing. 

  • Wells
    You expect high quality drinking water that is filtered, disinfected and delivered to your tap. The quality of water from a well is unknown and does not belong in your drinking water system.

Person filling a blue water bottle from the kitchen sink.
Useful links for preventing backflow