Skip to Content

Customer Portal FAQ

Need help registering a new account, updating your password, or updating your Autopay enrollment? Click here to find answers to common questions in our Portal Troubleshooting Guide.


(Close)

Water. Power. People.

Learn more about EWEB
Learn more

Learn more

EWEB is a customer-owned public utility. We provide electric service to around 100,000 customers and water service to more than 60,000 customers in the Eugene area.

Our power supply
Learn more

Learn more

Learn more about where your electricity comes from.

EWEB commissioners
Commissioner Profiles

Commissioner Profiles

City of Eugene residents elect five commissioners to four-year terms to form the EWEB Board of Commissioners. The elected Board is responsible for overall governance of the utility.

Electric reliability projects
Find out more...

Find out more...

EWEB's 10-year Capital Improvement Plan for major infrastructure investments to rehabilitate, replace, and install new infrastructure will ensure we meet the current and future needs of our community, while maintaining reliable service. 

Water Reliablity Projects
Find out more

Find out more

We're making investments to prepare, replace and maintain our community's water system.

Rebates and Savings
Find out more

Find out more

Reduce your energy and water waste. Our incentive programs can help with the upfront investment.

Join Our Email List
Sign up

Sign up

Sign up for EWEB news and updates.