Related News
Related News
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EWEB offering additional energy efficiency supplement to qualified customers
Current EWEB residential electric customers may qualify to double their energy efficiency rebates with a limited time supplement.
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EWEB opens application for 2024 Electric Mobility Community Grants
Grant awards of up to $30,000 to cover costs associated with electric mobility projects.
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Upgrades to Eugene's downtown electric network continue
You may have noticed construction this week on the corner of 7th and Pearl Street. That’s because crews replaced a corroded, aging vault with an innovative, new Voltek vault. The Voltek design allows for the new infrastructure to be built inside of the existing aging vault. We’re able to install the new vault while the cables are still energized, minimizing disruption to customers and traffic while cutting construction time in half.
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The Big Freeze 2024: After Action Report
Winter 2024 was one for the records books, and we'll look back on it for years to come and say, "That was a doozy!" The back-to-back January Ice Storms caused widespread damage to EWEB’s service territory, affecting approximately 38,000 customers. Preliminary repair costs were over $8 million, and additional repairs to transmission lines are still required.
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Fixing the Unseen: Water Pipeline Replacement in Unincorporated Eugene
Learn more about EWEB's methods for monitoring and replacing aged water pipelines.
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New tanks come online as EWEB modernizes water system
New drinking water storage tanks are one of several investments to ensure that EWEB can meet critical community needs in the event of an earthquake.
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Celebrate Earth Month by taking charge of your home's energy use
This Earth Month, learn how you can reduce your energy usage to help protect our planet and reduce carbon emissions.
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Spring Cleaning? How about Spring Emergency Preparedness!
Spring is officially here and that means the plants are blooming, the sun is (sometimes) shining, and the grass is green! We've had our fair share of severe weather already, but spring weather is notoriously unpredictable. While you're in the midst of spring cleaning and garden care, consider completing these emergency preparedness tasks.
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EWEB General Manager Delivers 2024 State of the Utility
General Manager Frank Lawson delivered his address at the March 5 public Board of Commissioners meeting
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Nine days without power: My ice storm story as an EWEB customer and employee
While beautiful and peaceful, buying a home on the edge of the forest and surrounded by trees has its tradeoffs. Moving “upriver,” I knew there would be more threats to prepare for, including Mother Nature’s seasonal surprises.
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EWEB achieves power restoration milestone over the weekend
Crews have so far restored power for 92% of customers who originally lost power at the height of the ice storm.
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Reenergized McKenzie River Valley transmission lines allow EWEB crews to restore power upriver
On Friday, a majority of EWEB crews tackled power restoration efforts upriver, after federally managed transmission lines were reenergized Thursday.
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EWEB estimates one week to complete power system restoration
On Wednesday, EWEB crews restored power for about 10,000 customers by repairing large equipment first.
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Second round of ice and ensuing thaw prompt mass power outages
On Wednesday, all EWEB crews, who have been working nonstop since Saturday, traversed EWEB’s service territory assessing the damage and restoring transmission lines and main power feeders.
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Power restored at EWEB’s water treatment plant
Crews restored electric power at EWEB's Hayden Bridge Water Filtration Plant Monday evening, allowing operators to switch off the generators and rely again on the grid. Meanwhile, EWEB crews brace for additional outages amidst second round of ice and during the coming thaw.
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EWEB Recognized with Excellence in Communications Awards from American Public Power Association
November 30, 2023 • Jen Connors, EWEB Communications
We are proud to have been recognized with two Excellence in Public Power Communications Awards for 2023 from the American Public Power Association (APPA).
EWEB received top honors in the categories of Video for our “Value of Electricity” video and Web/Social Media for communications related to planning the future of the Leaburg Hydroelectric Project.
“Utility issues can be complicated and sometimes a bit thorny, but each of us on the EWEB Communications Team believes that customers should be, and want to be, knowledgeable about the reliability, safety, cost, and sustainability of their power and water,” said Jen Connors, EWEB’s Communications Supervisor. “We’re thrilled to be recognized on a national level and proud to share EWEB’s story.”
Video Award of Excellence: Value of Electricity
For the EWEB Communications Team, our goals go beyond informing customers about bill and rate changes. We are focused on value, from source to switch and source to tap. Our video series “The Value of Electricity” encourages viewers to think differently about how much we all rely on electricity every day, and what customers get for their dollars.
To create the videos, the Communications Team put out a "casting call" asking EWEBers to play the part of a family of customers, then filmed our actors performing daily activities such as turning on lights, adjusting the thermostat, cooking, running laundry, and watching TV. An on-screen counter tracks the cost to power all these devices throughout the day. How much does the average customer spend to power their entire home for a whole day? You’ll have to watch the video to find out!
Watch the award-winning video:
Web/Social Media Award of Excellence: Future of Leaburg Hydroelectric Project
After several years of investigating safety concerns on the Leaburg Canal, EWEB embarked on an extensive public outreach campaign to inform customers of the issues, understand community perspectives, and assess the social impacts of restoring or decommissioning the Leaburg Hydroelectric Project.
A 24-minute video called “Determining the Future of the Leaburg Canal” was a key part of the community outreach campaign. The video takes viewers on a tour of the Leaburg Project to understand how it operates, the structural issues it’s having, and how much it would cost to fix it. It also explains alternatives under consideration and demonstrates EWEB’s detailed consideration of the social, environmental, and economic impacts of each option.
The video formed the basis for a social media campaign, and over the course of the project, key updates and board discussions were posted on a comprehensive project website. Some people even referenced the video and website in social media comments, helping to get the word out about this important project.
Watch the award-winning video:
General Manager Frank Lawson said he is proud EWEB received these prestigious awards from the APPA.
“EWEB customers rely on us not just for essential services, but also for clear, factual, and transparent information about those services. After all, water and electricity are literally vital for life,” said Frank. “These award-winning materials are just a few examples of the skillful and creative work of our Communications Team on behalf of EWEB and our customers.”
Sixty-seven public power electric utilities and utility organizations from across the nation earned Excellence in Public Power Communications Awards from the APPA. The awards were presented earlier this month at APPA’s Customer Connections Conference in San Antonio, Texas.
The annual awards recognize excellence in communications. The entries are judged in three categories: print and digital, web and social media, and video. Awards were given to those who showed ingenuity and creativity in telling their stories through outstanding copy, design, financial data presentation, graphics, social media engagement, video editing, and web layout and interactivity.