Ducted Heat Pump Program

Thank you for your interest in helping our residential customers install energy efficient heat pumps in their homes and rental properties. The following resources should give you everything you need to participate in our program: 

• Customer-facing ducted heat pump web page with program eligibility details
  
• Residential Program Application (printable version)
• Customer Payment Designation form (optional)
• Customer-facing checklist of questions to ask contractors
• Program Requirements
• Optional prescriptive duct sealing form
• Prescriptive duct sealing specifications 

The following documentation is required for processing payment for variable speed ducted heat pump projects installed after August 24, 2023:

• Ducted heat pump program system completion form 
• A copy of the invoice to the customer, describing work completed, order/purchase date, and installed cost
• AHRI Certificate. See here for AHRI directory. Must meet federal minimum standards (currently 8.8 HSPF/15 SEER or 7.5 HSPF2/14.3 SEER2).
  
• Manufacturer documentation showing outdoor compressor includes variable speed or inverter-driven technology, for example a specification sheet or brochure that the model has a variable speed or inverter-driven compressor.
• OPTIONAL: To expedite payment, we recommend photos of the house & street address, thermostat auxiliary heat lockout settings, indoor air handler and the filter slot, and the outdoor compressor unit. 

Interested in becoming a contractor for one of our energy efficiency programs? Please complete the New Contractor Application and W9.  Send the completed forms to:

EWEB Customer Solutions 
4200 Roosevelt Blvd
Eugene, OR 97402