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Customer Portal FAQ

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Please send us an email or give us a call at 541-685-7088.

Thank you for your interest in helping our residential customers install energy efficient ductless and ducted mini-split heat pumps in their homes and rental properties. The following resources should give you everything you need to participate in our program. 

The following documentation is required for processing payment for ductless heat pump projects:

Interested in becoming a participating contractor for one of our energy efficiency programs? Please complete the New Contractor Application and W9. Send the completed forms to:

EWEB Customer Solutions
4200 Roosevelt Blvd
Eugene, OR 97402