Customer Portal FAQ

Need help registering a new account, updating your password, or updating your Autopay enrollment? Click here to find answers to common questions in our Portal Troubleshooting Guide.
(Close)
EWEB Home

Contact EWEB Commissioners

Your commissioners want to hear from you. Use the form below to send an email to all five EWEB Commissioners. Please be sure to include a descriptive subject for your email. If you prefer to write an individual commissioner, visit the commissioner's profile.

Send written comments:
EWEB, Attn: Board of Commissioners
4200 Roosevelt Boulevard
Eugene, OR 97402

Board Meetings
First Tuesday each month
Typically start 5:30 p.m.

Visit Agenda page for location details

Notice: Fields marked with a red asterisk are required.

Eugene Water & Electric Board

Contact Us


Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday