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The EWEB outage reporting line is currently down for maintenance.

In the meantime, please call 541-685-7000 to report your outage or look for updates about your outage on the outage map.


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Bill and Account FAQs

  • Q: Can I take actions on an account other than my own?
    A: You must be pre-authorized by the account holder. Authorized parties can discuss billing, make payments, set payment arrangements, and disconnect services. To authorize a party, contact customer service at 541-685-7000.

    A: You must be pre-authorized by the account holder. Authorized parties can discuss billing, make payments, set payment arrangements, and disconnect services. To authorize a party, contact customer service at 541-685-7000.

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