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Important notice regarding payment services.

EWEB is upgrading our customer information and billing system to better serve our customers. All payment services will be unavailable beginning at 3 p.m Wednesday, November 27 to 9 a.m. Monday, December 2 as we prepare for these updates. Click here to learn more.


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Bill and Account FAQs

  • Q: Can I take actions on an account other than my own?
    A: You must be pre-authorized by the account holder. Authorized parties can discuss billing, make payments, set payment arrangements, and disconnect services. To authorize a party, contact customer service at 541-685-7000.

    A: You must be pre-authorized by the account holder. Authorized parties can discuss billing, make payments, set payment arrangements, and disconnect services. To authorize a party, contact customer service at 541-685-7000.

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