Bill and Account FAQs
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Q: Can I take actions on an account other than my own?
A: You must be pre-authorized by the account holder. Authorized parties can discuss billing, make payments, set payment arrangements, and disconnect services. To authorize a party, contact customer service at 541-685-7000.A: You must be pre-authorized by the account holder. Authorized parties can discuss billing, make payments, set payment arrangements, and disconnect services. To authorize a party, contact customer service at 541-685-7000.