Bill and Account FAQs
-
Q: Can I take actions on an account other than my own?
A: You must be pre-authorized by the account holder. Authorized parties can discuss billing, make payments, set payment arrangements, and disconnect services. To authorize a party, contact customer service at 541-685-7000. Account owners can also add you as a Guest User to their account within our customer portal by selecting...Read More See Less InformationA: You must be pre-authorized by the account holder. Authorized parties can discuss billing, make payments, set payment arrangements, and disconnect services. To authorize a party, contact customer service at 541-685-7000.
Account owners can also add you as a Guest User to their account within our customer portal by selecting "Guest User" from the Account Module and following the prompts.
