As Eugene’s community-owned utility since 1911, EWEB stands apart from investor-owned utilities (IOUs) in ways that directly benefit you and our community. Unlike IOUs, which are driven by shareholder profits and dividends, EWEB operates on a not-for-profit model. We charge only what’s necessary to run the utility, and any revenue beyond operating costs is reinvested in essential infrastructure, reliable services, and programs that support the community, such as energy efficiency rebates and bill assistance for limited-income customers.
Decisions about EWEB’s rates, budget, and services are guided by a locally elected Board of Commissioners, ensuring accountability and representation for Eugene’s diverse interests.
Electric
- Small General Service: up to 30 kilowatts (kW) per month
- Medium General Service: 31-500 kW per month
- Large General Service: 501-10,000 kW per month
Water
- General Service inside of city limits: <1 inch to 10 inch meter
- General Service outside of city limits: <1 inch to 8 inch meter
Understanding how to read your bill is a good way to manage your electricity and water usage.
Small general electric service: up to 30 kW
Basic Charge: covers the fixed cost of services for things such as metering and billing.
Single-phase service: $45.00 per month
Three-phase service: $60.00 per month
Demand Charge: charges for peak kilowatt usage during the billing period. It is set on the highest consumption of power required in any 15-minute period during the billing period.
First 10 kW: no charge
All additional kW: $8.206 per kW-mo
Delivery Charge: covers the costs to operate and maintain the wires, transformers, poles and other equipment it takes to send you power.
First 1,750 kWh: 4.12 cents per kWh
All additional kWh: 0.15 cents per kWh
Energy Charge: covers the costs of producing the electricity and sending it long distance to our distribution system.
8.0 cents per kWh
Example charges
Assuming a single-phase service with 20 kW demand and 4,000 kWh of energy use, this is an example of a small general service electric bill.
| Basic charge | $45.00 |
| Demand charge First 10 kW Second 10 kW x $8.206 |
No charge $82.06 |
| Delivery charges 1,750 kWh x 4.12 cents 2,250 kWh x 0.15 cents |
$72.10 $3.38 |
| Energy charge 4,000 kWh x 8.0 cents |
$320.00 |
| TOTAL ELECTRIC BILL | $522.54 |
Medium general electric service: 31-500 kW
Primary service may be available if you use 300 kW or more, at about 12,470 volts.
Basic Charge: covers the fixed cost of services for things such as metering and billing.
Secondary service
Single-phase service: $105.00 per month
Three-phase service: $145.00 per month
Primary service
Three-phase service: $2,706.00 per month
Demand Charge: charges for peak kilowatt usage during the billing period. It is set on the highest consumption of power required in any 15-minute period during the billing period.
Secondary service: $8.587 per kW-mo
Primary service (over 300 kW): $8.372 per kW-mo
Energy Charge: covers the costs of producing the electricity and sending it long distance to our distribution system.
Secondary service: 7.54 cents per kWh
Primary service: 7.35 cents per kWh
Large general electric service: 501-10,000 kW
Primary service may be available if you use 300 kW or more, at about 12,470 volts.
Basic Charge: covers the fixed cost of services for things such as metering and billing.
Secondary service: $3,423 per month
Primary service: $3,337 per month
Demand Charge: charges for peak kilowatt usage during the billing period. It is set on the highest consumption of power required in any 15-minute period during the billing period.
Secondary service (over 300 kW): $10.15 per kW-mo
Primary service (over 300 kW): $9.90 per kW-mo
Energy Charge: covers the costs of producing the electricity and sending it long distance to our distribution system.
Secondary service: 6.28 cents per kWh
Primary service: 6.12 cents per kWh
General water service: inside the city limits of Eugene
Basic charge: covers the fixed cost of services for things such as metering and billing. Your basic charge is based on the size of the installed water meter.
| Meter size | Monthly charge |
|---|---|
| <1 inch | $30.00 |
| 1 inch | $43.67 |
| 1-1/2 | $73.63 |
| 2 inches | $127.23 |
| 3 inches | $275.93 |
| 4 inches | $457.78 |
| 6 inches | $763.12 |
| 8 inches | $1,143.43 |
| 10 inches | $1,648.33 |
Pumping and delivery charge: covers the cost of pumping water to higher elevations. The level is determined by the elevation of the pumping system that serves the area.
| Pumping Level | Usage Charge | Fixed Charge |
|---|---|---|
| Level 1 (800 - 850 feet) | $0.368 per kgal | $4.43 per month |
| Level 2 (975 feet) | $0.846 per kgal | $7.69 per month |
| Level 3 (1,150 - 1,325 feet) | $1.555 per kgal | $14.14 per month |
Consumption charge: covers the costs of filtering the water and sending it from the Hayden Bridge Filtration Plant to your business.
$3.549 per kgal
General water service: outside the city limits of Eugene
Basic charge: covers the fixed cost of services for things such as metering and billing. Your basic charge is based on the size of the installed water meter.
| Meter size | Monthly charge |
|---|---|
| <1 inch | $39.00 |
| 1 inch | $56.78 |
| 1-1/2 | $95.72 |
| 2 inches | $165.40 |
| 3 inches | $358.71 |
| 4 inches | $595.12 |
| 6 inches | $992.05 |
| 8 inches | $1,486.45 |
Pumping and delivery charge: covers the cost of pumping water to higher elevations. The level is determined by the elevation of the pumping system that serves the area.
| Pumping Level | Usage Charge | Fixed Charge |
|---|---|---|
| Level 1 (800 - 850 feet) | $0.368 per kgal | $4.43 per month |
| Level 2 (975 feet) | $0.846 per kgal | $7.69 per month |
| Level 3 (1,150 - 1,325 feet) | $1.555 per kgal | $14.14 per month |
Consumption charge: covers the costs of filtering the water and sending it from the Hayden Bridge Filtration Plant to your business.
$4.61 per kgal
McKenzie Watershed Recovery Fee
In 2021, EWEB Commissioners approved a new program that will pay for wildfire restoration projects in the McKenzie watershed through a temporary flat fee assessed to customer water bills.
The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents. Working with McKenzie River Trust, McKenzie Watershed Council, and other Pure Water Partners, we are addressing immediate risks such as erosion from high burn areas and redevelopment along the river, as well as longer-term resiliency investments to restore floodplain areas that are critical to water quality and habitat. The Watershed Recovery Fee is effective July 2021 and will be in place for 60 months (5 years), at which time it will automatically sunset.
For most residential and business customers, the fee is a flat $3 per month (based on a 1-inch or smaller water meter). Some customers, such as large businesses and those with extensive irrigation needs, pay more ($4.50 to $30 per month) based on meter size.
Also of interest
Save energy every day
Saving energy in the workplace doesn't require a major investment in money or time. You can see significant savings on your business's power bill when you and your employees make simple changes.
Sign up for EWEB Greenpower
For as little as $1.50 per month, your business can join hundreds of other businesses supporting renewable energy and sustainability in our local community.
Make the most of every gallon
You use water every day to do tasks, make products and satisfy your customers. Check out some tips for saving water in and around your business.
A new customer experience
Introducing a new online customer portal that gives you better features and tools for managing your personal and business accounts from any device.
