Is Budget Billing Right for You?
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Q: Do you pay your bill consistently every month?
A: EWEB retains the right to remove or recalculate a Budget Billing payment arrangement from a customer’s account in response to high balance or credit accumulation or poor payment history. In addition, customers must meet the following criteria to participate in Budget Billing: Not more than two notices of potential...Read More See Less InformationA: EWEB retains the right to remove or recalculate a Budget Billing payment arrangement from a customer’s account in response to high balance or credit accumulation or poor payment history.
In addition, customers must meet the following criteria to participate in Budget Billing:
- Not more than two notices of potential disconnection for non-payment within the past 12 months
- No disconnection for non-payment within the last 12 months
- Account must be current with no past due charges at time of enrollment
If an account is removed from Budget Billing, the actual account balance will bill in full on the next month’s statement.
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Q: Do you review your bill every month?
A: It’s important to monitor your bill each month to avoid a surprise balance than can put an unexpected strain on your budget at your renewal date.Read More See Less InformationA: It’s important to monitor your bill each month to avoid a surprise balance than can put an unexpected strain on your budget at your renewal date.
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Q: Do you monitor and adjust your energy and water usage?
A: You might not be as conscious with your energy and water use when you’re under a budget billing service. For example, keeping the air conditioning on even when you’re not home might not seem like a big deal since you pay the same amount every month. However, the extra consumption adds up over time and can lead to a high...Read More See Less InformationA: You might not be as conscious with your energy and water use when you’re under a budget billing service. For example, keeping the air conditioning on even when you’re not home might not seem like a big deal since you pay the same amount every month. However, the extra consumption adds up over time and can lead to a high balance or shift you to a higher budget billing rate.
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Q: Do you receive bill assistance (LIHEAP and/or EWEB Customer Care)?
A: You will still be required to make your monthly Budget Billing payment even if you are carrying credit from an assistance program. For Budget Billing customers, the benefits of bill assistance may be delayed over a longer period of time.Read More See Less InformationA: You will still be required to make your monthly Budget Billing payment even if you are carrying credit from an assistance program. For Budget Billing customers, the benefits of bill assistance may be delayed over a longer period of time.
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Q: Bottom line?
A: Budget Billing might be a good idea for homeowners and renters who want a little more predictability in their monthly payments. But before you sign-up or continue enrollment, weigh your options and consider your personal budgeting style to decide if Budget Billing is right for you. Need assistance with your EWEB bill?...Read More See Less InformationA: Budget Billing might be a good idea for homeowners and renters who want a little more predictability in their monthly payments. But before you sign-up or continue enrollment, weigh your options and consider your personal budgeting style to decide if Budget Billing is right for you.
Need assistance with your EWEB bill? Contact our Customer Service Team at 541-685-7000. If you are enrolled in Budget Billling and need to discuss your account balance or status, contact us at 541-685-7398 or budgetbilling@eweb.org.
