To find out if your home is within the PWP boundary, please enter your address in the search box below.
Holiday Hours
Our offices and customer service phone lines will be closed for the holidays from 3 p.m. Wednesday, December 31 until 8:30 a.m. Friday, January 2.
Make a payment online or through our pay-by-phone system. Have a great holiday!
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
To find out if your home is within the PWP boundary, please enter your address in the search box below.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday