Questions?
Email our energy experts at ems.answers@eweb.org or call 541-685-7088 for more information and to get started.
For all loan specific questions, email ems.loans@eweb.org or call 541-685-7318.
Living in multifamily housing has several benefits over single-family housing, including options that can accommodate a variety of lifestyles, increased connectivity with services and community, less property maintenance, and often lower utility costs.
EWEB offers incentives for retrofitting older multifamily buildings with electric heat and incentives for building efficient new construction. A multifamily building is defined as a building with five or more units within the same structure, and where the units are vertically stacked. Townhouse-style homes that are side by side and share walls but do not vertically overlap may be considered single-family.
To serve your better, we are upgrading our customer information and billing system, which has been in place since the 1990s and is ready for an upgrade.
As we prepare for this major update, some programs and features are temporarily unavailable – including our customer programs. We are temporarily pausing all new applications for customer rebates, loans and environmental programs. We will begin accepting new applications in early December when we have transitioned to our new systems.
We appreciate your patience and apologize for any inconvenience this may cause. Please do not hesitate to reach out if you have any questions or concerns. EWEB staff will still be available to answer all questions regarding our efficiency and water conservation programs during this period.
Learn more about our system upgrades and scheduled downtime here.
Multifamily Retrofits
Ductless Heat Pump:
Rebate: $800 per residential unit
Loan: Up to $6,000 zero-interest loan for single-head systems, plus $2,000 for each additional head (maximum 5 total heads). For systems with both ductless heads and ducted minisplits, we offer a loan up to $14,000.
- Loans and rebates cannot be combined.
- Loan terms: Under $5K is 48 month term and $5K and over is 60 month term.
- EWEB requires ALL homeowners be loan applicants. Missing home owner applications will delay your loan application process.
Requirements: See program eligibility details on the Ductless Heat Pump Program page. Condo owners must choose either a rebate or a loan, not both; multifamily building owners can choose both a rebate and a market-rate loan.
Insulation:
Rebate: $0.80 per square foot of insulation (not to exceed 50 percent of the job cost), and $40 for insulated entry doors.
Loan: Up to $4,000 zero-interest loan for individually-owned condos, with a loan cap of $20,000 per customer. For multifamily building owners, loans are available (currently 4 percent, subject to change), with the maximum loan amount determined by project details.
- Loan terms: Under $5K is 48 month term and $5K and over is 60 month term.
- EWEB requires ALL homeowners be loan applicants. Missing home owner applications will delay your loan application process.
Requirements: Space must have primary electric heat and be poorly insulated (R-19 or less in the ceiling, R-11 or less in the floor, and R-0 in the walls). Condo owners must choose either a rebate or a loan, not both; multifamily building owners can choose both a rebate and a market-rate loan.
Windows:
Rebate: $4 per square foot of high-performance windows
Loan: Up to $4,000 zero-interest loan for individually-owned condos, with a loan cap of $20,000 per customer. For multifamily building owners, loans are available (currently 4% percent subject to change), with the maximum loan amount determined by project details.
Requirements: Space must have primary electric heat and have pre-existing single-pane windows or metal-framed double-pane windows. For rebate, new windows must have U-factor ≤.22, or glass patio doors with U-factor ≤.25. For loan, new windows must have U-factor ≤.25, or glass patio doors or obscured windows with U-factor ≤.30. Condo owners must choose either a rebate or a loan, not both; multifamily building owners can choose both a rebate and a market-rate loan.
Packaged Terminal Heat Pumps:
Packaged Terminal Heat Pump (PTHP) units are a convenient all-in-one heating and cooling solution. They use about one-third less electricity than standard air conditioning and heating.
Rebate: $200 per unit
Requirements: Space must be served by a pre-existing packaged terminal air conditioner or zonal electric-resistance heater. The installed system must be AHRI certified.
Toilets:
Rebate: $100 for ultra-high efficiency toilets (≤1.0 gallons per flush) or $50 for high efficiency toilets (≤1.28 gallons per flush)
Requirements: Must be an EWEB water customer. Pre-existing toilet must use 1.6 gallons per flush or more. Installed toilet must be WaterSense labeled. Owner must complete an application. New construction is not eligible for the toilet rebate program.
Multifamily New Construction
If you are a developer or property owner building a multifamily housing building, you may be eligible for the following incentives:
- $450 per dwelling unit, if built to qualifying energy-efficient new construction programs (such as Earth Advantage, see here).
- $1,100 per dwelling unit, if built to qualifying Zero Energy Ready programs (such as Passive House or Earth Advantage ZE, see here).
- $125 per packaged terminal heat pump that is AHRI certified (not available if doing one of the above certifications)
- Lighting rebates are available for common area lighting that does not serve residential units. See our Lighting Rebates page for details.
- Rebates are available for electric vehicle charging stations. See our EV page for details.
A custom rebate may be available. Please contact EWEB for details.
Program eligibility
- The building must have primary electric heat serving at least 50 percent of the space for insulation and window upgrades.
- The participant's signature on the residential application is required.
- The participant must be the EWEB account holder (or authorized on the account), owner or owner's representative.
- Loan approval is based on your EWEB credit history and credit report. Approved loan amounts may vary based on approved credit.
Get Started!
As we transition to a new customer information and billing system, we have temporarily paused program applications. We will begin accepting new applications in early December when we have transitioned to our new systems.
We appreciate your patience and apologize for any inconvenience this may cause. Please do not hesitate to reach out if you have any questions or concerns. EWEB staff will still be available to answer all questions regarding our efficiency and water conservation programs during this period.
Learn more about our system upgrades and scheduled downtime here.
Related Programs
HVAC rebates for businesses
Heating and cooling systems account for nearly half of a business' energy bills. We offer business rebates and loans that help keep your employees and customers comfortable year-round, while saving on your energy costs.
Lighting rebates and loans
Take advantage of our lighting program to provide your business with energy-efficient and cost-effective lighting upgrades.
Insulation, Air Sealing and Windows Program
We offer rebates to help you upgrade your home's existing shell with energy-efficient products. Improve your insulation and you can conserve heating and save money over time.
Renters & landlords
We have programs and resources that can help both the rental property owner and the occupant. Learn more about the Home Energy Score program and other offerings.
