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Customer Portal FAQ

Need help registering a new account, updating your password, or updating your Autopay enrollment? Click here to find answers to common questions in our Portal Troubleshooting Guide.


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You rely on EWEB not just for essential services, but also for clear, factual, and transparent information about those services. Customer newsletters are filled with useful information such as energy and water-saving tips, customer programs, utility announcements, upcoming events, safety reminders, and other topics important to our community.