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Find bill inserts from 2024 that you may have missed:

December 2024 (Residential and Commercial) - EWEB’s elected Board of Commissioners recently reviewed proposed rate changes intended to help maintain reliable utility services and support essential investments in Eugene’s water and electric infrastructure. The 2025 budget proposal includes the following residential rate adjustments...

November 2024 (Residential and Commercial) - While the costs of producing and delivering electricity and water are rising, EWEB is actively working to reduce the financial impact of rate increases in 2025. Earlier this year, we forecasted a 15% increase in electric rates and a 9% increase in water rates for all customer classes, effective February 2025. However, we have been able to reduce the projected increases through careful financial management and cost-saving initiatives.

October 2024 (Residential) - Recognizing the value our community places on water quality, affordability, and environmental responsibility, EWEB’s elected Commissioners established the Drinking Water Source Protection program almost a quarter century ago. Approximately 3¢ from every dollar in your EWEB bill funds source protection and water treatment, including the following source water program goals...

September 2024 (Residential) - With necessary rate increases planned for 2025, we want to share some ways your dollars are used to mitigate risks and ensure our community has clean, safe, reliable water and power, even as critical infrastructure ages and new challenges arise.

August 2024 (Residential) - To cover rising costs and to modernize infrastructure, rate increases will be needed in 2025. As a cost-based community-owned utility, EWEB does not have profit margins built into the rates that customers pay. Rates are based on the costs to serve our community with safe, clean, reliable water and electricity. 

August 2024 (Commercial) - To cover rising costs and to modernize infrastructure, rate increases will be needed in 2025. As a cost-based community-owned utility, EWEB does not have profit margins built into the rates that customers pay. Rates are based on the costs to serve our community with safe, clean, reliable water and electricity. 

May 2024 (Residential) - Your drinking water once again met safety standards for every type of contaminant regulated by the U.S. Environmental Protection Agency (EPA) and the Oregon Health Authority. Each year, EWEB presents a Consumer Confidence Report (CCR), also known as our Drinking Water Quality Report to share important facts about the source and quality of your drinking water.

May 2024 (Business Customers) - Your drinking water once again met safety standards for every type of contaminant regulated by the U.S. Environmental Protection Agency (EPA) and the Oregon Health Authority. Each year, EWEB presents a Consumer Confidence Report (CCR), also known as our Drinking Water Quality Report to share important facts about the source and quality of your drinking water.

April 2024 - EWEB proudly supports community collaboration toward achieving climate goals, ensuring that our actions consider environmental stewardship, reliable delivery of power and water, and financial sustainability. Learn how EWEB and customers collaboratively tackle greenhouse gas emissions. 

March 2024 (Residential) - Learn how EWEB maintained water service during the recent ice storm despite losing power to some vital parts of our water system, including our sole water treatment plant. Check out amazing customer programs for energy efficiency crusaders, climate heroes, and more.

March 2024 (Non-Residential)EWEB Commissioners approved a 2024 budget that includes the rate changes due to increased costs of providing electricity and water services. Learn why rates are going up and how our incentives can reduce your out-of-pocket costs.

January 2024 - At the Dec. 5 public meeting, EWEB Commissioners approved a 2024 budget that includes rate changes due to increased costs of providing electricity and water services. Learn why rates are going up and how new prices will affect your bill.