Skip to Content

We are currently experiencing high call volume.

Due to the opening of our Customer Care program, we are experiencing higher-than-normal call volume. Callers may receive a busy signal or extended on-hold time. EWEB staff are working hard to answer the high volume of calls and we ask customers wishing to apply for assistance to consider using our online form


(Close)

A Better Customer Experience


EWEB is committed to delivering clean, affordable, and reliable electricity and water, while meeting our community's changing needs. To serve you better, we recently upgraded our customer information and billing system, which has been in place since the 1990s and was ready for a refresh.

You will notice several changes to your EWEB account and customer experience.  



Important things to know