Get in touch
Questions about how to save water every day? Please send us an email or call 541-685-7088.
We offer rebates for fixtures and equipment that will help you save water. Funds are limited, so rebates are processed on a first-come, first-served basis.
Save water with high efficiency toilets
Program Eligibility
- All EWEB water service customers may be eligible; including customers living in mobile home parks with a master meter and all water district customers.
- We require the participant's signature on the rebate application.
- The application must be submitted with an itemized invoice.
- Rebate is processed as a bill credit.
Older toilets can be one of your home's largest sources of wasted water. Consider buying a new performance-tested WaterSense-labeled toilet to save water with every flush.
EWEB is currently offering a rebate of $100 for 1.0 gallons-per-flush (gpf) toilets and $50 for 1.28 gallons-per-flush toilets. Your new toilet must replace a toilet that uses 1.6 gallons or more per flush.
New Construction is not eligible for toilet rebates. Rebate is limited to toilets purchased and installed within the last year.
To apply by mail or email, download and complete a rebate application. If this is a rental home, please print and sign a W9 and mail to our office. Submit your application and invoice either in person or mail to the address below:
EWEB Customer Solutions
4200 Roosevelt Blvd
Eugene, OR 97402
Applications and invoices can be emailed to ems.answers@eweb.org
Prepare for a water emergency with a customer-side hand valve rebate
Program Eligibility
- All EWEB water service customers may be eligible.
- We require the participant's signature on the rebate application.
- The application must be submitted with an itemized invoice.
- Limit one $75 (EWEB provided valve) or $150 (approved valve purchased through plumber) rebate per premises.
- Approved valve must be Ford, Mueller, or McDonald.
- Rebate is processed as a bill credit.
We want to help you stop the gush of water from a broken pipe as soon as possible. Don't wait until you have an emergency to install an easily turned hand valve on the customer-side of your water meter. To request an EWEB hand valve, please call 541-685-7595.
To apply by mail or email, download and complete a rebate application. If this is a rental home, please print and sign a W9 and mail to our office.
Submit your application and invoice by mail to the address below:
EWEB Customer Solutions
4200 Roosevelt Blvd
Eugene, OR 97402
Applications and invoices can be emailed to ems.answers@eweb.org
Upgrade your sprinkler system controller to a weather-based controller
Program Eligibility
- All EWEB water service customers may be eligible; including customers living in mobile home parks with a master meter and all water district customers.
- Must have adequate backflow protection connected to your sprinkler system.
- EWEB reserves the right to inspect the irrigation system to confirm the sprinkler system has adequate backflow protection.
- Only EPA WaterSense listed controllers/sensors qualify for the rebate.
- Applications must include a copy of an itemized sales receipt that specifies the purchase date, purchase price, manufacturer and model.
- Only one rebate of up to $100 per premise not to exceed the receipt amount.
- The application must be received by EWEB within 90 days of purchase date.
- Rebate is processed as a bill credit.
To get started
- Select the right controller with an EPA WaterSense label.
- Verify your irrigation system has an approved backflow prevention assembly.
- Test your irrigation system for leaks or damage.
To apply by mail or email, download and complete a rebate application. If this is a rental home, please print and sign a W9 and mail to our office. Submit your application and invoice by mail to the address below:
EWEB Customer Solutions
4200 Roosevelt Blvd
Eugene, OR 97402
Applications and invoices can be emailed to ems.answers@eweb.org
More ways to save
Rebates, loans and tips
We offer rebates, loans and tips to help you reduce your energy and water use in and around your home.
Need a new water service line, replacement line, or income eligible leak repair?
We offer a loan or grant program for customers who need financial assistance with a new water service line installation, replacement of existing water line, or limited-income leak repair.
Prevent frozen pipes
Winter can bring icy winds and below freezing temperatures, which can do a lot of damage to your home. Protect your home and keep water flowing by preparing now.
Everyday actions can add up
Saving money on your energy bill may be easier than you think. Check out tips that could deliver real savings.
Water Conservation Tips
Check out ideas for saving water inside and outside of your home. You can also take advantage of our rebates for customer-side hand valves and ultra high efficiency toilets.
