Skip to Content

Important notice regarding payment services.

EWEB is upgrading our customer information and billing system to better serve our customers. All payment services will be unavailable beginning at 3 p.m Wednesday, November 27 to 9 a.m. Monday, December 2 as we prepare for these updates. Click here to learn more.


(Close)

Related News

  • Related News

  • Giving the gift of preparedness

    The holiday season is the perfect opportunity to help your friends and family prepare for an emergency or disaster.

    Find Out More
  • Celebrating the new Currin Substation

    After two years of rebuilding the substation, EWEB honors the Currin Substation with a ribbon-cutting.

    Find Out More
  • EWEB Communications Win National Recognition for Public Power Excellence

    We’re excited to share that EWEB has again been honored with two Excellence in Public Power Communications Awards from the American Public Power Association (APPA), earning top honors in both the Web/Social Media and Video categories.

    Find Out More
  • EWEB Launches 2024 Residential Customer Survey

    EWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.

    Find Out More
  • EWEB Holds First Annual Truck-or-Treat Event at Roosevelt Operations Center

    Hundreds of customer and crew families came together under sunny skies to gather candy and marvel at our fantastic fleet.

    Find Out More
  • Show More
EWEB crews assist electric restoration in N. California

December 04, 2018

EWEB line technician attaches a new crossarm on a power pole

Three EWEB line crews on Tuesday marked their 15th straight day working to restore electric service to the thousands of people victimized by the Camp Fire that struck northern California on Nov. 8.

The crews are part of a nationwide mutual aid initiative to rebuild the electric system in and around Paradise and restore service to those affected. At one point, an estimated 20,000 residents were living without power. Many of those lost their homes to the fast-moving fire.

The fire resulted in 85 confirmed deaths and the destruction of almost 14,000 residences.  

"It was an amazingly devastating event," said Scott Mehlbrech, a Line Crew Lead II who visited the crews last week. "I've never seen anything like it and it's hard to find the words to describe the destruction."

The 13 EWEB line technicians are working 16-hour shifts and are based at a makeshift camp in the Chico area that serves as a temporary home for line crews from as far away as Florida and Hawaii.

Electric utilities in the United States have mutual assistance agreements to help one another rebuild power lines and poles after disasters in order to connect homes and businesses to the electric grid as soon as possible.

In 2016, EWEB called for mutual assistance to help restore service following an ice storm that heavily damaged Eugene's electric system.