Skip to Content

Customer Portal FAQ

Need help registering a new account, updating your password, or updating your Autopay enrollment? Click here to find answers to common questions in our Portal Troubleshooting Guide.


(Close)

Related News

  • Related News

  • Your Rates at Work: Investing Today for a Resilient Tomorrow

    For more than a century, EWEB has planned, built, and maintained the systems that deliver safe, reliable, and environmentally responsible power and water to Eugene homes and businesses.

    Find Out More
  • EWEB education grant connects students to salmon

    EWEB/4J Education Partnership brought the "Fish Eggs to Fry" program to 55 classrooms.

    Find Out More
  • Giving the gift of preparedness

    The holiday season is the perfect opportunity to help your friends and family prepare for an emergency or disaster.

    Find Out More
  • Celebrating the new Currin Substation

    After two years of rebuilding the substation, EWEB honors the Currin Substation with a ribbon-cutting.

    Find Out More
  • EWEB Communications Win National Recognition for Public Power Excellence

    We’re excited to share that EWEB has again been honored with two Excellence in Public Power Communications Awards from the American Public Power Association (APPA), earning top honors in both the Web/Social Media and Video categories.

    Find Out More
  • Show More
EWEB to host 12th annual Run to Stay Warm fundraiser

November 16, 2018

Run to Stay Warm kids race with sluggo

If you're looking for a fun way to burn a few extra calories before the big Thanksgiving feast and do something good for the community, we have just the thing.

Eugene Water & Electric Board's Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids' 400-meter dash, is on Sunday, Nov. 18. The event takes place at EWEB Headquarters, 500 E. 4th Ave, and the flat, scenic course along the Willamette River is accessible to all abilities.  

Now in its 12th year, the race has consistently attracted more than 1,000 runners and walkers from across the country and has raised more than $230,000 for EWEB's Customer Care Program, a utility bill assistance fund for limited income individuals. 

EWEB budgets approximately $1.5 million annually for Customer Care, but Zulema Duarte, who has coordinated the utility's assistance program for more than nine years, says the need is much greater than what EWEB is able to meet.  

"There are lots of folks in our community living paycheck-to-paycheck, and when winter heating bills go up, many of those people struggle to make ends meet," said Zulema. "Receiving help from EWEB's Customer Care Program can make a big difference."  

The program provides a $200 bill credit to qualifying EWEB customers, and helps more than 4,000 households every year.   

All proceeds from Run to Stay Warm go to EWEB's Customer Care Program. Race registration is open until 10 p.m. Saturday, Nov. 17 at runtostaywarm.org

Your registration includes:

  • Race bib with RFID timing chip for accurate results
  • Pacers and course fuel (half marathon) provided by RunHub Northwest
  • After-party at The Tap & Growler just a block from the finish line
  • Local food - Check out the Franz Bakery Grilled Cheese Truck after the race and enjoy a hot bowl of soup at the after-party
  • Coffee and hot chocolate from Full City Coffee Roasters
  • Free post-race beverage (soda for minors and soda or beer for those 21+)
  • Awards for age group winners
  • Medal for half marathon finishers
  • Volunteers keeping the course safe and fun!

Events kick-off at 8:30 a.m. on Nov. 18, the Sunday before Thanksgiving, with a free Kids' 400- meter dash, led by Sluggo of the Eugene Emeralds.  

The Run to Stay Warm is supported by more than a dozen local business and organizations, including:

Gold Sponsors:

Silver Sponsors: