EWEB is upgrading our customer information and billing system to better serve our customers. All payment services will be unavailable beginning at 3 p.m Wednesday, November 27 to 9 a.m. Monday, December 2 as we prepare for these updates. Click here to learn more.
EWEB continues 2025 budget and rate-setting process
EWEB’s elected Board of Commissioners are considering rate changes intended to help maintain reliable utility services and support essential investments in Eugene’s water and electric infrastructure.
EWEB Communications Win National Recognition for Public Power Excellence
We’re excited to share that EWEB has again been honored with two Excellence in Public Power Communications Awards from the American Public Power Association (APPA), earning top honors in both the Web/Social Media and Video categories.
While the costs of producing and delivering electricity and water are rising, EWEB is actively working to reduce the financial impact of rate increases in 2025.
EWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.
Automatic move-in service order processing makes signing up for electric service easy for UO students and the entire Eugene community, while keeping utility vehicles off the road and lowering carbon emissions.
EWEB Communications Team Wins Top Awards at Northwest Innovations in Communications Conference
Competing against public utilities from across the region, EWEB brought home two significant awards in recognition of our work to engage and inform the community.
EWEB invests in preparedness for severe weather and natural disasters
Just as you take steps to safeguard your home and family, EWEB is investing in equipment and processes to ensure our community’s electric and water systems remain reliable in the face of adversity.
EWEB prepares to re-energize the new Currin Substation
The rebuilt substation will increase load capacity, improve power reliability, and incorporate seismic resiliency to ensure service to our community for generations.
Stay warm as the weather dips near freezing temperatures
February 22, 2023
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Ashley Cissna, EWEB Communications
With temperatures forecasted to be near freezing over the next couple of days, we thought now may be a good time for a refresher on how to heat your home, while also saving energy.
As the temperature drops, the temptation is to dial up the heat, but that may not have the effect you want. The greater the difference between the outside temperature and the thermostat setting inside, the harder your heating system will need to work. The harder the system is working, the more energy is being used, potentially causing bills to be higher than expected.
Here are ways you can minimize energy use during a cold snap, but still stay warm.
Get rid of drafts – if you can feel cold air coming in, warm air is getting out. Look at your doors and windows and install weather stripping where there are gaps.
Cover your windows – tight, insulated window coverings can minimize heat loss.
Inspect your filters – a dirty or clogged filter makes your heater work harder. Taking the time to properly maintain your system can save you money in the long run. Follow instructions provided by the manufacturer on how to maintain your system.
Keep your thermostat set at 68 degrees or below. When you set your thermostat at a higher temperature it doesn't cause the home to be warmer faster, it only makes your heater work harder to reach the higher temperature and maintain it. If you get cold, throw on a sweater and some thick socks.
If your power does go out, here are some ideas on how to stay warm until power is restored:
Wear several layers of light weigh clothing, rather than one layer of heavy clothing
Stay in a southern-facing room. The heat from the sun can maximize your warmth.
Try to stay together in one room, with the door closed, to keep in body heat.
Close curtains and cover windows and doors with blankets.
Close doors to rooms in your house that aren’t being used.
NEVER use a gas-powered stove to heat your home.
NEVER bring exterior BBQ grills or heaters inside.
EWEB is monitoring the weather and preparing for freezing weather. If outages occur, crews are prepared and will work as quickly as possible to restore service. If you experience a power outage, be sure to report it by calling 1-844-484-2300.
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