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EWEB is upgrading our customer information and billing system to better serve our customers. Some payment options, including online bill pay, pay-by-phone, and Walmart Pay will be unavailable during the last week of November. Click here to learn more.
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October 30 2024

October 30, 2024 • Jen Connors, EWEB Communications

EWEB Launches 2024 Residential Customer Survey

EWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.

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October 17 2024

October 17, 2024 • Claire Wray, EWEB Communications

Imagine a Day Without Water 2024

Learn how you can prepare for an extended water outage.

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October 12 2024

October 12, 2024 • Jen Connors, EWEB Communications

Smart meters make UO move-in easier

Automatic move-in service order processing makes signing up for electric service easy for UO students and the entire Eugene community, while keeping utility vehicles off the road and lowering carbon emissions.

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October 03 2024

October 03, 2024 • Jen Connors, EWEB Communications

EWEB to Mitigate 2025 Rate Increases to Reduce Customer Impacts

Amid a turbulent energy landscape and rising costs, EWEB has reduced projected rate increases for electricity and water in 2025.

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September 30 2024

September 30, 2024 • Claire Wray, EWEB Communications

EWEB Partners with the City and YMCA to Celebrate New Amazon Park Emergency Water Station Site

Hundreds of attendees practiced filling up water containers at Saturday's demonstration event.

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Eugene Water & Electric Board

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Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday