Skip to Content

Customer Portal FAQ

Need help registering a new account, updating your password, or updating your Autopay enrollment? Click here to find answers to common questions in our Portal Troubleshooting Guide.


(Close)
December 17 2024

December 17, 2024 Robyn Smith, EWEB Communications

EWEB awarded $1 million for wildfire resiliency projects from Federal funding package

Funds will be used to support fuels reduction work on a landscape scale in high-risk areas in the McKenzie River Valley and Eugene South Hills.

November 19 2024

November 19, 2024 Robyn Smith, EWEB Communications

Giving the gift of preparedness

The holiday season is the perfect opportunity to help your friends and family prepare for an emergency or disaster.

November 07 2024

November 07, 2024 Jen Connors, EWEB Communications

EWEB Communications Win National Recognition for Public Power Excellence

We’re excited to share that EWEB has again been honored with two Excellence in Public Power Communications Awards from the American Public Power Association (APPA), earning top honors in both the Web/Social Media and Video categories.

October 17 2024

October 17, 2024 Claire Wray, EWEB Communications

Imagine a Day Without Water 2024

Learn how you can prepare for an extended water outage.

October 12 2024

October 12, 2024 Jen Connors, EWEB Communications

Smart meters make UO move-in easier

Automatic move-in service order processing makes signing up for electric service easy for UO students and the entire Eugene community, while keeping utility vehicles off the road and lowering carbon emissions.