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EWEB is upgrading our customer information and billing system to better serve our customers. Some payment options, including online bill pay, pay-by-phone, and Walmart Pay will be unavailable during the last week of November. Click here to learn more.
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October 30 2024

October 30, 2024 • Jen Connors, EWEB Communications

EWEB Launches 2024 Residential Customer Survey

EWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.

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October 18 2024

October 18, 2024 • Adam Spencer, Communications Specialist

Spill Drill 2024: EWEB & partners practice containing hazardous materials spills on McKenzie River

EWEB coordinates the drill as part of our work to protect the McKenzie River – the source of drinking water for more than 200,000 residents of the Eugene metro area.

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October 17 2024

October 17, 2024 • Claire Wray, EWEB Communications

Imagine a Day Without Water 2024

Learn how you can prepare for an extended water outage.

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October 12 2024

October 12, 2024 • Jen Connors, EWEB Communications

Smart meters make UO move-in easier

Automatic move-in service order processing makes signing up for electric service easy for UO students and the entire Eugene community, while keeping utility vehicles off the road and lowering carbon emissions.

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October 03 2024

October 03, 2024 • Jen Connors, EWEB Communications

EWEB to Mitigate 2025 Rate Increases to Reduce Customer Impacts

Amid a turbulent energy landscape and rising costs, EWEB has reduced projected rate increases for electricity and water in 2025.

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Eugene Water & Electric Board

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Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday