We are currently experiencing longer than normal wait times.
As we launch our new system, we are currently experiencing higher than normal call volume. We understand how valuable your time is and apologize for the longer wait times. Our team is working hard to assist every customer as quickly as possible.
Learn more about our updated portal and self-service options here.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The holiday season is the perfect opportunity to help your friends and family prepare for an emergency or disaster.
Find Out MoreAfter two years of rebuilding the substation, EWEB honors the Currin Substation with a ribbon-cutting.
Find Out MoreThe results are in! View the winning posters from EWEB's 2024 Public Power Week Poster Contest.
Find Out MoreWe’re excited to share that EWEB has again been honored with two Excellence in Public Power Communications Awards from the American Public Power Association (APPA), earning top honors in both the Web/Social Media and Video categories.
Find Out MoreEWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.
Find Out MoreHundreds of customer and crew families came together under sunny skies to gather candy and marvel at our fantastic fleet.
Find Out MoreEWEB coordinates the drill as part of our work to protect the McKenzie River – the source of drinking water for more than 200,000 residents of the Eugene metro area.
Find Out MoreMichele Victor lost her home, septic system, and two cats to the fire. But thanks to EWEB's Septic System Repair and Replacement Grants, she is one step closer to rebuilding her home.
Find Out MoreHundreds of attendees practiced filling up water containers at Saturday's demonstration event.
Find Out MoreIt takes a village of watershed councils, teachers, and volunteers to bring hundreds of students to the water's edge to participate in their natural heritage.
Find Out MoreEWEB celebrates our community's commitment to protecting the McKenzie River, the source of Eugene's drinking water.
Find Out MoreCompeting against public utilities from across the region, EWEB brought home two significant awards in recognition of our work to engage and inform the community.
Find Out MoreLet's "Be Ready" together!
Find Out MoreJust as you take steps to safeguard your home and family, EWEB is investing in equipment and processes to ensure our community’s electric and water systems remain reliable in the face of adversity.
Find Out MoreSubscribers of EWEB's Lead Green programs helped reduce carbon emissions in 2023 by 730 metric tons of CO2e.
Find Out MoreOctober 17, 2024 • Hanna Ashcraft, EWEB Communications
To celebrate Public Power Week, EWEB is holding our annual poster contest for fifth graders in our service area.
This year, we received 185 entries from more than a dozen elementary schools. EWEB staff narrowed down the submissions to the top 20. Now we need YOUR help picking the top five works of art to receive awards.
Scroll below to review the finalists and complete the survey of the page to vote for your favorites. Or vote in person at EWEB’s Halloween Truck-or-Treat Event. On Friday, October 25 from 4:00 – 6:00 p.m., EWEB staff will frame and display a gallery of the top 20 finalists at Roosevelt Operations Center to vote on during the event. This is a unique opportunity to see the artwork in person!
The deadline to cast your vote is Friday, October 25 at 6:00 p.m.
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Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday