Skip to Content

Customer Portal FAQ

Need help registering a new account, updating your password, or updating your Autopay enrollment? Click here to find answers to common questions in our Portal Troubleshooting Guide.


(Close)

Related News

  • Related News

  • EWEB awarded $1 million for wildfire resiliency projects from Federal funding package

    Funds will be used to support fuels reduction work on a landscape scale in high-risk areas in the McKenzie River Valley and Eugene South Hills.

    Find Out More
  • EWEB Board Approves 2025 Budget and Rate Increases to Fund Critical Infrastructure Investments

    EWEB’s budget is less than initially projected while still addressing aging infrastructure and rising costs to ensure reliable utility services for Eugene.

    Find Out More
  • Giving the gift of preparedness

    The holiday season is the perfect opportunity to help your friends and family prepare for an emergency or disaster.

    Find Out More
  • EWEB continues 2025 budget and rate-setting process

    EWEB’s elected Board of Commissioners are considering rate changes intended to help maintain reliable utility services and support essential investments in Eugene’s water and electric infrastructure.

    Find Out More
  • 2025 rate update: Less than Initially Forecasted

    While the costs of producing and delivering electricity and water are rising, EWEB is actively working to reduce the financial impact of rate increases in 2025.

    Find Out More
  • Show More
Hot Tips for Watering Your Lawn and Garden

May 19, 2017

Picture of a sprinkler on a green lawn

With the promise of hot, dry weather in the forecast, you may be thinking about watering the lawn and garden. If you water your landscape, you probably see a significant increase in your summer water bills. The following tips can help you water less—and more wisely.

A little maintenance goes a long way.

Tired of dragging out the hose every day or letting your sprinkler cool off the sidewalk? It might be time for a "sprinkler spruce up."

The typical underground lawn sprinkler system uses about 12 gallons a minute. Most yards are watered for about 75 minutes (900 gallons) each time the program is set to run.

Make every minute count.

Before you ramp up your watering efforts, spruce up your sprinkler system by remembering four simple steps: inspect, connect, direct, and select.

Inspect: Check your system for clogged, broken or missing sprinkler heads.

Connect: Examine points where the sprinkler heads connect to pipes or hoses. If water pools in your landscape or you have large wet areas, you could have a leak in your system. A leak as small as the tip of a ballpoint pen can use about 6,300 gallons of water per month!

Direct: Make sure to direct your sprinklers so that they apply water only to the landscape–not the driveway, house, or sidewalk.

Select: Install a water budget sprinkler timer to help you use the right amount of water to keep your yard green and healthy all summer. Learn how to select a timer that qualifies for a $25 rebate

Give your yard just the right amount to drink.

An improperly scheduled sprinkler timer can use more water than necessary. Align your watering schedule with the seasons with our Weekly Watering recommendations.

More ways to save.

You can save even more water outdoors by using water wise landscaping principles. Check out our water conservation tips to make the most of every gallon.