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Important notice regarding payment services.

EWEB is upgrading our customer information and billing system to better serve our customers. All payment services will be unavailable beginning at 3 p.m Wednesday, November 27 to 9 a.m. Monday, December 2 as we prepare for these updates. Click here to learn more.


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November 19 2024

November 19, 2024 Robyn Smith, EWEB Communications

Giving the gift of preparedness

The holiday season is the perfect opportunity to help your friends and family prepare for an emergency or disaster.

November 19 2024

November 19, 2024 Jen Connors, EWEB Communications

EWEB continues 2025 budget and rate-setting process

EWEB’s elected Board of Commissioners are considering rate changes intended to help maintain reliable utility services and support essential investments in Eugene’s water and electric infrastructure.

October 31 2024

October 31, 2024 Jen Connors, EWEB Communications

2025 rate update: Less than Initially Forecasted

While the costs of producing and delivering electricity and water are rising, EWEB is actively working to reduce the financial impact of rate increases in 2025.

October 30 2024

October 30, 2024 Adam Spencer, Communications Specialist

New technology helps EWEB customers prevent 170M+ gallons of water waste in 2024

Smart meters detect when water is left running continuously – saving customers hundreds of thousands of dollars so far this year as we head into the “leaky season.”

October 30 2024

October 30, 2024 Jen Connors, EWEB Communications

EWEB Launches 2024 Residential Customer Survey

EWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.