Important notice regarding payment services.

EWEB is upgrading our customer information and billing system to better serve our customers. All payment services will be unavailable beginning at 3 p.m Wednesday, November 27 to 9 a.m. Monday, December 2 as we prepare for these updates. Click here to learn more.
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November 19 2024

November 19, 2024 • Robyn Smith, EWEB Communications

Giving the gift of preparedness

The holiday season is the perfect opportunity to help your friends and family prepare for an emergency or disaster.

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November 07 2024

November 07, 2024 • Jen Connors, EWEB Communications

EWEB Communications Win National Recognition for Public Power Excellence

We’re excited to share that EWEB has again been honored with two Excellence in Public Power Communications Awards from the American Public Power Association (APPA), earning top honors in both the Web/Social Media and Video categories.

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October 30 2024

October 30, 2024 • Adam Spencer, Communications Specialist

New technology helps EWEB customers prevent 170M+ gallons of water waste in 2024

Smart meters detect when water is left running continuously – saving customers hundreds of thousands of dollars so far this year as we head into the “leaky season.”

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October 18 2024

October 18, 2024 • Adam Spencer, Communications Specialist

Spill Drill 2024: EWEB & partners practice containing hazardous materials spills on McKenzie River

EWEB coordinates the drill as part of our work to protect the McKenzie River – the source of drinking water for more than 200,000 residents of the Eugene metro area.

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October 17 2024

October 17, 2024 • Claire Wray, EWEB Communications

Imagine a Day Without Water 2024

Learn how you can prepare for an extended water outage.

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Eugene Water & Electric Board

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Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday