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November Bill Ready Email

With our recent transition to a new system and updated customer portal, customers may have received a bill ready email for their November bill. If you have already paid your November bill, please disregard this email. If you have not paid your recent bill, please log on to MyAccount.EWEB.org to review your account balance. 


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EWEB offering additional energy efficiency supplement to qualified customers

April 30, 2024 Ashley Cissna, EWEB Communications

EWEB is excited to offer an additional financial incentive to make energy-efficient home upgrades more accessible for customers.  

In March, EWEB was awarded $250,000 in funding from Bonneville Power Administration (BPA) to be distributed as a supplement to customers applying for energy efficiency rebates. This limited-time program is aimed at EWEB customers who are interested in improving their home’s energy efficiency with updated products and systems but may struggle to implement these improvements due to financial limitations. The additional supplement will enable qualifying customers to double the standard EWEB rebate on ducted heat pumps, ductless heat pumps, and insulation. 

To qualify for the additional supplement, applicants must be current EWEB residential electric customers with a combined household income between 60%-120% of the Oregon Gross Median Income. For example, a family of four with a combined annual income between $64,282 and $128,546 will qualify.  

Energy efficiency rebates are part of EWEB’s Live Green program. Live Green helps utility customers reduce their monthly bills, improve home comfort, and lower their carbon footprint. By offering rebates and loans to customers, EWEB helps offset the upfront costs of upgrading older inefficient systems. 

According to the Department of Energy, the average American home spends about $2,000 annually on their energy bill, and over 50% goes to heating and cooling costs. Homes with poor insulation or outdated heating/cooling systems could be wasting up to 20% of their bill on lost energy. 

The costs of materials and labor for energy-efficient products have increased in recent years, making it difficult for some households to invest in these necessary improvements.   

"We understand that investing in energy-efficient upgrades can be a significant financial decision,” says Anna Wade, Customer Solutions Manager at EWEB. “This limited-time supplement aims to reduce that barrier and help customers make choices that benefit their wallets and the environment.” 

EWEB is offering the supplemental incentive for the following rebates: 

Product Standard Rebate Total with Energy Efficiency Supplement 
Ductless Heat Pump $800 $1,600
Ducted Heat Pump $1,000 $2,000
Insulation $1/sq ft of insulation  $2/sq ft of insulation

EWEB will continue to offer enhanced rebate opportunities for customers who earn below 60% of the Oregon Median Income through the utility’s income-based assistance programs. 

The new supplement is only available for projects that are completed by August 31, 2024, or until funds run out, whichever happens first.  

Learn more about this exciting opportunity on the Supplemental Incentive info page.

Related Programs

Ducted heat pump program
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High-efficiency heat pumps are ideal for our mild Pacific Northwest climate. 

Ductless heat pump program
Learn more

Learn more

An energy efficient ductless heat pump is cheaper to install and operate than any other heating system.

Insulation, Air Sealing and Windows Program
Learn more

Learn more

We offer rebates to help you upgrade your home's existing shell with energy-efficient products.  Improve your insulation and you can conserve heating and save money over time.