Related Programs
High-efficiency heat pumps are ideal for our mild Pacific Northwest climate.
An energy efficient ductless heat pump is cheaper to install and operate than any other heating system.
November Bill Ready Email
With our recent transition to a new system and updated customer portal, customers may have received a bill ready email for their November bill. If you have already paid your November bill, please disregard this email. If you have not paid your recent bill, please log on to MyAccount.EWEB.org to review your account balance.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The holiday season is the perfect opportunity to help your friends and family prepare for an emergency or disaster.
Find Out MoreEWEB’s elected Board of Commissioners are considering rate changes intended to help maintain reliable utility services and support essential investments in Eugene’s water and electric infrastructure.
Find Out MoreAfter two years of rebuilding the substation, EWEB honors the Currin Substation with a ribbon-cutting.
Find Out MoreWhile the costs of producing and delivering electricity and water are rising, EWEB is actively working to reduce the financial impact of rate increases in 2025.
Find Out MoreEWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.
Find Out MoreAutomatic move-in service order processing makes signing up for electric service easy for UO students and the entire Eugene community, while keeping utility vehicles off the road and lowering carbon emissions.
Find Out MoreAmid a turbulent energy landscape and rising costs, EWEB has reduced projected rate increases for electricity and water in 2025.
Find Out MoreSubscribers of EWEB's Lead Green programs helped reduce carbon emissions in 2023 by 730 metric tons of CO2e.
Find Out MoreThe rebuilt substation will increase load capacity, improve power reliability, and incorporate seismic resiliency to ensure service to our community for generations.
Find Out MoreThe Eugene Water & Electric Board, Springfield Utility Board and Rainbow Water District are teaming up for the 9th year to provide fairgoers with clean, cold free water.
Find Out MoreAmid rising inflation and other challenges, rate increases are necessary to maintain reliable utility services and fund critical investments in Eugene’s water and electric infrastructure.
Find Out MoreElectricity supply is sufficient for now, but new supplies will be necessary in the years ahead to keep pace.
Find Out MoreElectric vehicle (EV) sales are poised to skyrocket in the years ahead as technology improves, more models hit the market, prices fall and regulations limit the sale of gas-powered vehicles. And EWEB is preparing for this surge.
Find Out MoreEWEB encourages Eugene residents to ride into summer on clean, accessible e-bikes, with a $300 e-bike rebate.
Find Out MoreEWEB maintains over 1,300 miles of overhead transmission and distribution lines. To aid crews in identifying hazardous vegetation growth in a sometimes heavily forested service territory, EWEB is utilizing a new satellite-based forestry analytics software called Overstory.
Find Out MoreApril 30, 2024 • Ashley Cissna, EWEB Communications
EWEB is excited to offer an additional financial incentive to make energy-efficient home upgrades more accessible for customers.
In March, EWEB was awarded $250,000 in funding from Bonneville Power Administration (BPA) to be distributed as a supplement to customers applying for energy efficiency rebates. This limited-time program is aimed at EWEB customers who are interested in improving their home’s energy efficiency with updated products and systems but may struggle to implement these improvements due to financial limitations. The additional supplement will enable qualifying customers to double the standard EWEB rebate on ducted heat pumps, ductless heat pumps, and insulation.
To qualify for the additional supplement, applicants must be current EWEB residential electric customers with a combined household income between 60%-120% of the Oregon Gross Median Income. For example, a family of four with a combined annual income between $64,282 and $128,546 will qualify.
Energy efficiency rebates are part of EWEB’s Live Green program. Live Green helps utility customers reduce their monthly bills, improve home comfort, and lower their carbon footprint. By offering rebates and loans to customers, EWEB helps offset the upfront costs of upgrading older inefficient systems.
According to the Department of Energy, the average American home spends about $2,000 annually on their energy bill, and over 50% goes to heating and cooling costs. Homes with poor insulation or outdated heating/cooling systems could be wasting up to 20% of their bill on lost energy.
The costs of materials and labor for energy-efficient products have increased in recent years, making it difficult for some households to invest in these necessary improvements.
"We understand that investing in energy-efficient upgrades can be a significant financial decision,” says Anna Wade, Customer Solutions Manager at EWEB. “This limited-time supplement aims to reduce that barrier and help customers make choices that benefit their wallets and the environment.”
EWEB is offering the supplemental incentive for the following rebates:
Product | Standard Rebate | Total with Energy Efficiency Supplement |
---|---|---|
Ductless Heat Pump | $800 | $1,600 |
Ducted Heat Pump | $1,000 | $2,000 |
Insulation | $1/sq ft of insulation | $2/sq ft of insulation |
EWEB will continue to offer enhanced rebate opportunities for customers who earn below 60% of the Oregon Median Income through the utility’s income-based assistance programs.
The new supplement is only available for projects that are completed by August 31, 2024, or until funds run out, whichever happens first.
Learn more about this exciting opportunity on the Supplemental Incentive info page.
High-efficiency heat pumps are ideal for our mild Pacific Northwest climate.
An energy efficient ductless heat pump is cheaper to install and operate than any other heating system.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday