Related Programs
High-efficiency heat pumps are ideal for our mild Pacific Northwest climate.
An energy efficient ductless heat pump is cheaper to install and operate than any other heating system.
Customer Portal FAQ
Need help registering a new account, updating your password, or updating your Autopay enrollment? Click here to find answers to common questions in our Portal Troubleshooting Guide.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Funds will be used to support fuels reduction work on a landscape scale in high-risk areas in the McKenzie River Valley and Eugene South Hills.
Find Out MoreEWEB’s budget is less than initially projected while still addressing aging infrastructure and rising costs to ensure reliable utility services for Eugene.
Find Out MoreThe holiday season is the perfect opportunity to help your friends and family prepare for an emergency or disaster.
Find Out MoreEWEB’s elected Board of Commissioners are considering rate changes intended to help maintain reliable utility services and support essential investments in Eugene’s water and electric infrastructure.
Find Out MoreAfter two years of rebuilding the substation, EWEB honors the Currin Substation with a ribbon-cutting.
Find Out MoreWhile the costs of producing and delivering electricity and water are rising, EWEB is actively working to reduce the financial impact of rate increases in 2025.
Find Out MoreEWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.
Find Out MoreAutomatic move-in service order processing makes signing up for electric service easy for UO students and the entire Eugene community, while keeping utility vehicles off the road and lowering carbon emissions.
Find Out MoreAmid a turbulent energy landscape and rising costs, EWEB has reduced projected rate increases for electricity and water in 2025.
Find Out MoreSubscribers of EWEB's Lead Green programs helped reduce carbon emissions in 2023 by 730 metric tons of CO2e.
Find Out MoreThe rebuilt substation will increase load capacity, improve power reliability, and incorporate seismic resiliency to ensure service to our community for generations.
Find Out MoreThe Eugene Water & Electric Board, Springfield Utility Board and Rainbow Water District are teaming up for the 9th year to provide fairgoers with clean, cold free water.
Find Out MoreAmid rising inflation and other challenges, rate increases are necessary to maintain reliable utility services and fund critical investments in Eugene’s water and electric infrastructure.
Find Out MoreElectricity supply is sufficient for now, but new supplies will be necessary in the years ahead to keep pace.
Find Out MoreElectric vehicle (EV) sales are poised to skyrocket in the years ahead as technology improves, more models hit the market, prices fall and regulations limit the sale of gas-powered vehicles. And EWEB is preparing for this surge.
Find Out MoreMay 29, 2024 • Ashley Cissna, EWEB Communications
While the past few weeks have seen relatively moderate temperatures, we all know that here in the Pacific Northwest the weather can turn at any minute. As we enter June, we acknowledge the summer days are just ahead, which ultimately will mean high temperatures and little relief. These hot summer days can force even the most frugal among us to click on the air conditioning. However, running the A/C can cause a blow to the household budget and increase carbon emissions.
Here in Eugene, a typical room air conditioner running 24/7 will add about $26 a week to your electric bill. If you have a Ductless Heat Pump (DHP), cooling your house around the clock will cost around $12 a week.
In addition to the budget impact, cooling your home can warm the planet.
According to the U.S. Department of Energy, air conditioners add roughly 117 million metric tons of carbon dioxide into the air each year—the equivalent of 30 coal-fired power plants.
Turning to the A/C is just one way to keep your home cool this summer. Fortunately we have many alternatives that can keep us cool with less energy use.
Some of the tips below are free and can be used daily to increase your savings; others are simple and inexpensive actions you can take to ensure maximum savings through the warm months.
Keep windows and doors closed during the hot part of the day, but after sunset, when the outside temperature dips, open your windows and leave them open throughout the night. Opening multiple windows creates a crossflow that increases ventilation and provides a cooling draft. By morning, your house will be nice and cool. Just be sure to close all the windows before it starts to heat up outside.
Use curtains or shades to keep sunlight from warming your home. If you still want a little sunlight, open the curtains on windows that don't face the sun directly. Bonus tip: Shading OUTSIDE the window is most effective because it stops the sun's heat before it can enter through the window.
Fans use less energy than AC units and can extend the comfortable temperature range of your home. Placing a fan in an open window at night can help draw cool air into the room. Remember to turn off the fan when you're not in the room to help save energy.
Appliances can produce unnecessary heat. In the kitchen, using slow cookers, pressure cookers, or microwaves will keep your home cooler than using the stove or oven. Wait until you have a full load to run your clothes washer and dishwasher, and run them in the evening when it's cooler. Using energy during "off peak" hours can also help reduce carbon emissions.
Properly insulating your attic, walls, floor, and ducts will keep cool air inside and hot air outside. If you decide investing in air conditioning is necessary, consider a Ductless Heat Pump. Ductless systems provide significant bill savings, improve air quality, and offer year-round comfort with a built-in air conditioner.
This summer, moderate-income customers can qualify to double their energy efficiency rebate on ductless heat pumps, ducted heat pumps, and insulation. We are also offering zero-percent interest loans to help cover the remaining cost of the project. Learn more here, or contact EWEB's energy experts to see if you qualify.
Find more energy saving tips and information about rebates and loans to make energy efficiency upgrades in your home or rental property.
High-efficiency heat pumps are ideal for our mild Pacific Northwest climate.
An energy efficient ductless heat pump is cheaper to install and operate than any other heating system.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday