Important notice regarding portal availability

EWEB is upgrading our customer information and billing system to better serve our customers. Some payment options, including online bill pay, pay-by-phone, and Walmart Pay will be unavailable during the last week of November. Click here to learn more.
(Close)
EWEB Home

News

October 30 2024

October 30, 2024 • Jen Connors, EWEB Communications

EWEB Launches 2024 Residential Customer Survey

EWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.

Read More

October 29 2024

October 29, 2024 • Claire Wray, EWEB Communications

EWEB Holds First Annual Truck-or-Treat Event at Roosevelt Operations Center

Hundreds of customer and crew families came together under sunny skies to gather candy and marvel at our fantastic fleet.

Read More

October 18 2024

October 18, 2024 • Adam Spencer, Communications Specialist

Spill Drill 2024: EWEB & partners practice containing hazardous materials spills on McKenzie River

EWEB coordinates the drill as part of our work to protect the McKenzie River – the source of drinking water for more than 200,000 residents of the Eugene metro area.

Read More | Watch

October 17 2024

October 17, 2024 • Claire Wray, EWEB Communications

Imagine a Day Without Water 2024

Learn how you can prepare for an extended water outage.

Read More

October 17 2024

October 17, 2024 • Hanna Ashcraft, EWEB Communications

2024 Public Power Week Poster Contest

To celebrate Public Power Week, EWEB is held our annual poster contest for fifth graders in our service area. Help us choose the winners.

Read More

Eugene Water & Electric Board

Contact Us


Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday